Knowledge Management (KM) is a key component for every IT department. Let us help you implement an effective KM program to ensure knowledge is retained to resolve issues your organization may encounter
Knowledge Management (KM) is a practice for which information is effectively captured, procured, stored, maintained and shared. The success of any organization is dependent upon the ability to implement a knowledge management practice. KM allows companies to move away from being people dependent to process dependent by transferring information from multiple repositories to structured documents that are easily searchable.
HGT will be your KM advisor on (1) creation of a process, (2) selection of KM tool, (3) development of training program and (4) adaptation within your organization.