In today’s working environment, there is a high reliance on technology to complete daily tasks. IT has become an essential component of success for any organization or company. A successful IT program provides the right resources and tools, which enables an organization to implement its business strategy more quickly and efficiently. When implementing new technologies and services companies are faced with striking a consistent balance between increasing its operating efficiency while maintaining budget expenditure control. Heights Global Tech can provide assistance to organizations to achieve the appropriate equilibrium between increased productivity and maintaining costs.
Who We Are
Heights Global Tech is a trusted global IT company and outsourcing partner with a responsibility to provide exceptional service to our customers.
Why our consulting?
Heights Global Tech can provide assistance to organizations to achieve the appropriate equilibrium between increase productivity and cost.
How Can We Help?
Our organization can mobilize the right people, skills, processes and technologies to help your company improve performance in the following areas, service management, quality management and service desk optimization.
Ryan Anh Ho
Understanding the client’s need and going beyond defines HGT’s partners. The professional advice to our clients and sharing of great ideas helped us to achieve our goals. The knowledge possessed by HGT’s partner combined with excellent problem solving skills allowed them to adapt with any situation and provide timely solutions to our firm. Thank you for being the right Source for us.
Michael M. Baldwin
We are extremely grateful for the integral role HGT’s partners played on the development team at Miracle Mansion. The expertise in contract management enabled us to negotiate effectively and gain credibility in our field. As a competent advisor and consultant, HGT’s partners contribution in issues relative to vendors, partners, customers and employees, has been a key to the success of our project.
HGT is revolutionizing the way organizations train their Service Desk agents. Our CSAT has increased since using HGT to do our customer service training.
Heights Global Tech has completely transformed our ServiceDesk!
I can’t believe how much we were doing wrong. Heights Global Tech, thank you for steering us on the correct path!
March 9, 2017
January 12, 2017
December 19, 2016
November 22, 2016
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